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Test Bank for ABC’s of Relationship Selling through Service 13th Edition Futrell

Test Bank (Download Instantly) for ABC’s of Relationship Selling through Service 13th Edition, Charles Futrell, Raj Agnihotri, Mike Krush, ISBN 10: 1260169820, ISBN 13: 9781260169829

Name: Test Bank (Download Instantly) for ABC’s of Relationship Selling through Service 13th Edition, Charles Futrell, Raj Agnihotri, Mike Krush, ISBN 10: 1260169820, ISBN 13: 9781260169829
SKU: 21632
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Downloadable Files: Test Bank for ABC’s of Relationship Selling through Service 13th Edition, Charles Futrell, Raj Agnihotri, Mike Krush, ISBN 10: 1260169820, ISBN 13: 9781260169829

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Category: Humanities and Social Sciences Tags: Charles Futrell, ISBN 10: 1260169820, ISBN 13: 9781260169829, Mike Krush, Raj Agnihotri, Test Bank for ABC’s of Relationship Selling through Service 13th Edition

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Test Bank for ABC’s of Relationship Selling through Service 13th Edition Futrell

Test Bank for ABC’s of Relationship Selling through Service 13th Edition, Charles Futrell, Raj Agnihotri, Mike Krush, ISBN 10: 1260169820, ISBN 13: 9781260169829

Table Of Content

Part I: Selling as a Profession

1.The Life, Times and Career of the Professional Salesperson

2.Ethics First…then Customer Relationships

Part II

3.The Psychology of Selling: Why People Buy

4.Communication for Relationship Building: It’s Not All Talk

5.Sales Knowledge: Customers, Products, Technologies

Part III: The Relationship Selling Process

6.Prospecting: The Lifeblood of Selling

7.Planning the Sales Call: It’s a Must!

8.Carefully Select Which Sales Presentation Method to Use